Tax Matters, El Paso

5

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. We do more than prepare forms or negotiate balances—we explore the full story behind each tax problem, correct what needs fixing, and create strategies built around a client’s actual circumstances. Our practice pairs nearly four decades of hands-on tax experience with direct, nonjudgmental personal guidance, careful review of prior returns and underlying records, and representation before the IRS when appropriate. Solutions are tailored to the client, and support continues after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters brings calm, clarity, and control to complex tax situations. We investigate the full story behind tax problems, correct issues, and design strategies tailored to each client's circumstances.
How long has Tax Matters been helping clients?
The firm has been operating since 1988, with nearly four decades of hands-on tax experience. That experience guides how we review returns and pursue available options.
Who does Tax Matters serve?
We work with individuals, families, and business owners to identify every available option and follow a clear path toward resolution. Our guidance is direct and provided without judgment.
Can Tax Matters represent me before the IRS?
Yes. Representation before the IRS is provided when appropriate as part of our approach to resolving tax issues.
Do you only prepare forms or negotiate balances?
No. In addition to preparing forms and negotiating balances, we carefully review prior returns and underlying records, correct what needs correction, and build a strategy based on each client's actual situation.
Will I get help after my immediate tax problem is resolved?
Yes, support continues after the immediate issue is resolved. We provide ongoing assistance to ensure the chosen resolution is followed through for the client.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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